When ordering a Pre-Order (or Back-Order item) , all other items in the cart will be shipped with the Pre-Order item. That means If a Pre-Order item ships in 1 month, you’ll need to wait 1 month for all other items in the cart. If you want non-pre-order items shipped right away, please add them to a separate cart and check-out with a separate order. Orders cannot be partially fulfilled or partially cancelled.

Pre-Order and Back-Order purchases will be charged to your Card/PayPal immediately upon purchase. Orders can be cancelled before shipment but are subject to a 3% (4% fee for PayPal payments, effective 11/18/2024) cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made. To request a Pre-Order (or Back-Order) cancelation please Email brad@connectedlightbookstore.com with the Subject line: “CANCEL ORDER #…” 

Due to the tentative nature of Pre-Orders and Back-Orders, all release dates listed are subject to change and CANNOT be guaranteed. In the event of any delays we will attempt to get updated release information, and will get that information updated on our site for your records as soon as updates are received. From time to time, items will become available before or after the publicized on-sale date. Allocations (publisher shortages) or damages may also occur causing a slight delay in the arrival of an item. We immediately report these issues to our distributor for replacement copies, however this does unfortunately delay when a pre-order item can be shipped out to you.  On occasion, an order might be canceled. When this occurs, we will notify you. If an item is canceled and re-solicited at a later date, you will need to re-order it through the website.